Terms of service

Welcome to Valletro. By accessing our website or placing an order, you agree to these Terms of Service.

1. Use of Our Website

You agree to use our website only for lawful purposes and not to interfere with its security, operation, or other users.

We may restrict access where reasonably necessary to protect our website, customers, or business.

2. Products and Orders

Valletro offers jewelry and selected jewelry accessories.

We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and availability are accurate. However, slight differences in color, appearance, or measurements may occur.

Product specifications may vary by item. Please refer to the individual product page for details regarding materials, stone size, plating, certificates, sizing, and included accessories.

We may refuse or cancel an order if a product is unavailable, payment cannot be processed, information is inaccurate, or we reasonably suspect fraud or misuse.

If we cancel an order after payment has been collected, the appropriate refund will be issued to the original payment method.

3. Payments, Shipping, and Returns

Payments may be processed by third-party payment service providers.

Shipping, delivery, returns, exchanges, and refunds are subject to our separate:

Shipping Policy
Return & Refund Policy

Please review these policies before placing an order.

4. Third-Party Services and Intellectual Property

Our website may use third-party services for payments, shipping, analytics, or other functions. We are not responsible for the content or practices of third-party websites or services.

Unless otherwise stated, Valletro branding, text, images, graphics, product photography, and website content are owned by or licensed to Valletro and may not be copied or commercially used without authorization.

5. Website Availability and Liability

We aim to keep our website accurate and available, but we cannot guarantee uninterrupted or error-free access.

To the fullest extent permitted by applicable law, Valletro is not responsible for indirect or consequential losses resulting solely from the use of our website or services.

Nothing in these Terms limits any consumer rights that cannot legally be excluded.