Terms Of Purchase

These Terms of Purchase apply to orders placed through the Valletro website. By placing an order, you agree to these terms together with our Terms of Service, Shipping Policy, and Return & Refund Policy.

1. Product Information and Pricing

We make reasonable efforts to ensure that product descriptions, images, specifications, availability, and prices are accurate.

Slight differences in color, appearance, or measurements may occur due to screen settings, photography, manufacturing variations, or individual product characteristics.

Product specifications may vary by item. Please refer to the individual product page for information regarding materials, stone size, plating, sizing, certificates, and included accessories.

Prices may change from time to time. If an obvious pricing or listing error occurs, we may cancel the affected order and issue a refund to the original payment method.

2. Orders

After you place an order, you may receive an order confirmation email.

We may cancel an order where reasonably necessary, including if:

  • The product is unavailable;
  • Payment cannot be processed;
  • Order information is incomplete or inaccurate;
  • We reasonably suspect fraud;
  • An obvious pricing or product listing error has occurred.

If we cancel an order after payment has been received, the appropriate refund will be issued to the original payment method.

3. Payments

Available payment methods are displayed at checkout and may vary by location.

You are responsible for providing valid and authorized payment information.

Payments may be processed by third-party payment service providers. Payment authorization or processing delays caused by banks or payment providers may be outside Valletro's control.

4. Shipping and Returns

Shipping, delivery, returns, exchanges, and refunds are governed by our:

Shipping Policy
Return & Refund Policy

Nothing in these Terms limits any consumer rights that cannot legally be excluded.

For questions about an order, please contact:

service@valletro.com